Smokey Mo’s is an award-winning family owned and operated BBQ restaurant. Founded in 2000 in Cedar Park, TX, Smokey Mo (Morris Melchor) and family quickly grew the business to serve numerous locations throughout central Texas, built on a focus of family, faith, and community. With seven corporate-owned restaurants, as well as eight franchise-owned and one affiliate, the business was ready to expand further, but needed to create comprehensive and appealing operations manuals for both the corporate and franchise locations. These manuals would include much of the same information yet reserve some material just for corporate and some for the franchise restaurants. After Franchise Manager Anthony Lucero discussed their needs with Manual Makers’ Account Manager Erin O’Brien at the 2018 IFA Conference in Phoenix, he decided to get in touch about starting the project.